Our values reflect that we welcome everyone and actively foster an environment of inclusion and understanding. We strive to make our facility and experiences welcoming and accessible for all our visitors.
We encourage individuals and groups with diverse needs to reach out to us before your visit so we can help you prepare for the best experience. See below for specific information about accommodations for individuals with sensory processing needs or differing physical needs, who are deaf or hard of hearing, who are blind or have low vision, or who are caring for others with physical or sensory needs.
If you require an accommodation that is not addressed below, please contact us so we can work to support your specific needs. Note that we will contact you within two business days of your request.
While you are at the Indianapolis Zoo, if you have any questions, concerns or needs, please see any Zoo team member or call 317-630-2001.
As a continuation of our commitment to be a Zoo for all, the Indianapolis Zoo is excited to expand our sensory-inclusive days to all our special events this year. On two days of each of our special events, xZooberance, Zoo Boo, and Christmas at the Zoo, the event will be modified to be sensory-inclusive with alterations to sound, smell and lighting.
In addition, on these sensory-inclusive days, the Zoo will be offering a calming room in the Hix Institute across from Oceans for individuals that may require a quiet space for self-regulation.
As with every other day, KultureCity sensory bags and lap pads will be available to borrow for this event at no charge. Please visit the KultureCity section of our accessibility page for details.
xZooberance : Sundays, April 6th and 13th, 12-4 pm
Zoo Boo: Wednesdays, October 15th and 29th, 2-7 pm
Christmas at the Zoo: Wednesdays, December 3rd and 17th, 4-9 pm