Emergency and Security Services

Members of the Zoo's security staff are trained as first responders for emergency medical situations. Should you have an emergency while on Zoo grounds, please go to the Entry Plaza, the first aid station located near the Carousel or ask any staff member for help. In case of dangerous weather, the Zoo's indoor exhibit buildings are designated as safe areas.

​Services for People with Disabilities

The Indianapolis Zoo and White River Gardens are handicap accessible with wheelchair ramps located at all of our exhibits. Wheelchair seating is also available in the Dolphin Pavilion. Please check with an attendant if you need assistance. Handicap parking is also available for both cars and vans. Service animals are welcome.


Rental equipment is available on a first-come, first-served basis. The rental counter is located across from the Oceans building in the Entry Plaza. Costs are:

  • Strollers — $6.75 for a single, $9.75 for a double

  • Wheelchairs — $8

  • Electric carts — $25

To allow all guests easy access to exhibits, stroller parking is located outside the Dolphin Pavilion, Encounters aviaries and Hilbert Conservatory. If you have any concerns about the security for your stroller, you may consider renting a Zoo stroller for your visit.​

Nursing Moms Nest

The Nursing Moms Nest presented by Riley Hospital for Children at Indiana University Health offers a quiet place for moms to care for and breastfeed their babies in privacy. Tucked away in Encounters, this beautifully designed space includes three comfortable nursing rooms, a changing station and wash area, and an activity area where older children can sit and play while mom is breastfeeding nearby. 


Photography at the Zoo

Guests are encouraged to take photos and videos for private use. When photographing, please be courteous to other guests and allow them to enjoy exhibits as well. Tripods, lighting equipment and other items that might obstruct guests' access to or view of exhibits are prohibited.

The Zoo and Gardens are available for private photography sessions for engagement and wedding, senior class portraits, prom and other special occasions. Sessions must be scheduled at least two weeks in advance and professional photographers must adhere to the Zoo's photography guidelines. For more information or to schedule a private session, please contact or 317-630-2008. For media requests, please contact the Zoo's Public Relations Department.

The Zoo also accepts photo donations for use in publications, website, social media, advertisements, media and other uses. We will make every effort to provide a photography ​credit in published materials. To donate your high-resolution image, please email a .jpe​g file to

Art at the Zoo

Enhance your Zoo visit with art created especially for you by Kaman's Art Shoppes, Inc.​​​, the Zoo's official art concessionaire. Whether you want a one-of-a-kind souvenir or to bring out the animal in you, Kaman's artists will create the perfect artistic expression! With multiple kiosks located throughout the Zoo, guests can choose from a variety of services: 

  • Photography

  • Handimals

  • Face painting

  • Caricatures

  • Airbrush and glitter tattoos​​