Zoo Staff Employment

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Jobs at the Indianapolis Zoo

Thanks for considering employment at the Indianapolis Zoo​​, a national leader in animal conservation and one of Indiana's top tourist destinations. The Zoo is a private, 501(c)3 institution, and we're looking for motivated individuals to join our staff.

We only accept online applications for current job openings. Mailed, faxed and hand-delivered applications will not be considered. Candidates are encouraged to attach a cover letter and résumé to the online application. Please enter the title of the position you're applying for in the "Position Desired" section of the application. Completed applications are reviewed daily and forwarded to management for further consideration. Candidates being considered for employment will be co​ntacted individually. Please do not contact us to "check on" your application.

Check back often as new employment opportunities are added as they become available.

To help ensure receipt of your job application, we recommend use of Windows XP or higher, with Internet Explorer 8, Google Chrome or Safari.

 ​Apply​​

​Full-Time Positions​ ​ ​​​​​​

Mechanic Technician

The Indianapolis Zoo is proud to employ skilled trades professionals who work behind-the-scenes to keep our mechanical, structural and equipment needs serviced and running smoothly. Working in the facilities department at a zoo provides unique challenges, and a very interesting working environment.

Job Responsibilities:

  • Safely operating aerial work platforms, such as boom and scissor lifts

  • Maintain, troubleshoot and repair the Zoo's rides including the Skyline, train, roller coaster and carousel

  • Maintain the Zoo's vehicle fleet

Working Conditions:

  • Climbing ladders and scaffolding, being able to exert 100 pounds of force occasionally, and lift up to 50 pounds regularly

  • Working outside, in all types of weather conditions

  • Carrying a pager to respond to emergency calls, and operating a 2-way radio

  • On-call availability to respond to emergencies, and willingness to work overtime, different shift work, weekends and holidays

  • Compensation is commensurate with experience. Please include your compensation requirement in your attached cover letter, or enter it on the online application.

Qualifications:

  • Five years of work experience in mechanical, electrical or pneumatic field

  • High school diploma/GED. Additional certification/ trade school education preferred

  • Knowledge and skills in hydraulics, PCL and welding different materials

  • Mechanical motor skills as well as knowledge of computer based electrical systems required

  • Must have automotive and small engine technical skills with the ability to troubleshoot and make repairs as needed

  • Experience in amusement ride operation and repair is strongly preferred

  • At least 21 years old

  • Possess a valid Indiana driver's license, and have a driving record that is insurable by the Zoo's insurer

The Zoo is located in the heart of Indy's vibrant downtown area, and our employees a competitive benefit package (medical, dental, vision, and life insurance, 403b) upon 90 days of employment, immediate paid holidays. Once eligible, new full time employees enjoy 160 hours of paid time off. 

Apply
or see additional application requirements​ below.​ [close]​​​

Primate Curator

The Primate Curator will manage and oversee all of our primate areas and staff.  The Curator has oversight of all areas they manage, and will be directly responsible and accountable for all departmental functions.​

Job Responsibilities

  • Responsible for the overall management of our Primate collection, and develops animal management protocols. 

  • Assists with recruiting, training, supervising, and managing the performance of area managers and staff

  • Develops and oversees the animal husbandry enrichment, and training programs for the collection.

  • Ensures compliance of all Zoo, USDA, and AZA policies, protocols, and standard operating procedures.

  • Speaks to the media and general public

  • Participates in collection and facilities planning, improvements to existing facilities, and the development of new exhibits.

  • Actively participates in education programming, conferences, scientific research and conservation activities.

  • Develops and maintains professional relationships with counterparts in other zoological institutions and conservation organizations regarding acquisitions and dispositions, breeding, and SSP activities.

  • Assists the General Curator in developing area's annual budget, and operates within budget parameters.

Working Conditions

  • Ability to work outdoors and indoors under all environmental conditions. 

  • Ability to perform very heavy work, exerting at least 100 pounds of force occasionally, and or up to 50 pounds of force frequently. 

  • Ability to climb and maintain body equilibrium while performing various jobs. 

  • Excellent visual acuity and hearing required.

  • Possible occupational exposure (Category B employee) to human bloodborne pathogens.  Possible exposure to dangerous chemicals (e.g. chlorine bleach, cleaning agents, etc.)  Must follow Universal Protection Precautions and Bloodborne Pathogens Guidelines.  

Qualifications

  • A bachelor's degree in Biology or a related field from an accredited college or university is required. A graduate degree in a related field is preferred.

  • A minimum of 10 years of direct or related experience in a zoo or similar professional setting.

  • At least four years of demonstrated management experience.

  • Temperamentally suited to working with animals

  • Good supervisory, interpersonal, and observational skills. 

  • Proven decision making and problem solving skills.

  • Outstanding public speaking skills.  ​

The Indianapolis Zoo offers a competitive total compensation package that includes medical, dental, vision, life, and short term disability; 403b plan; paid holidays, and paid time off. 

The application deadline is April 30.​​​

Apply or see additional application requirements​[close]

Part-Time Positions​​

Cashiers

Our Guest Services employees play a key role in making the Indianapolis Zoo one of the top attractions in Indianapolis. And if you're looking for a part-time job, there's no better place than the Indianapolis Zoo. We operate an array of family-friendly rides in addition to our animal exhibits and gardens, and we're looking for seasonal admissions cashiers to help greet our guests and sell parking, rides and general admission tickets.

Job Responsibilities

  • Sell parking, rides and general admission tickets and rentals

  • Comply with Zoo and departmental policies and procedures

  • Work positively with department volunteers, staff and management

  • Maintains clean work environment and ensures overall park cleanliness

  • Provide friendly, professional service to Zoo guests and fellow staff members

  • Support the Zoo's mission

  • Other duties as assigned by management

Working Conditions

  • Must be able to work weekends, holidays, special events and some late hours; must be flexible with work hours

  • Able to work outdoors and in all types of weather conditions

Qualifications

  • Must be at least 17 years old

  • High school diploma or GED preferred

  • Experience in customer service is a plus but not required

  • Must enjoy working as a team but be able to work as an individual

  • Friendly and courteous attitude

  • Flexible work hours required

  • Must adhere to appearance guidelines

Apply or see additional application requirements below. [close]

​Rides Operators

Our Guest Services employees play a key role in making the Indianapolis Zoo one of the top attractions in Indianapolis. And if you're looking for a part-time job, there's no better place than the Indianapolis Zoo. We operate an array of family-friendly rides and attractions in addition to our animal exhibits and gardens, and we're looking for employees to provide assorted services to our guests.

Job Responsibilities

  • Operate/supervise mechanical rides and attractions (train ride, carousel, 4D Theater, roller coaster, splash park, and playground)

  • Keep the offices, rest areas, and grounds of the Zoo clean and beautiful for our guests and employees. 

  • Set up for special events. 

  • Ensures safety procedures are being followed on train ride, carousel, roller coaster, and playgrounds by both staff and guests.

  • Provides friendly, professional service to Zoo guests and fellow staff members

  • Supports the Zoo's mission

Working Conditions

  • Will work on weekends, special events, holidays, and some late hours

  • Must be able to work outdoors in various weather conditions

  • Ability to lift and drag at least 25 pounds of weight

  • Ability to walk and stand for the majority of the work shift.

  • Physical ability to walk, stand, kneel, squat, bend, lift, and push while performing various jobs.

  • Excellent visual acuity and hearing is required

  • Possible occupational exposure (Category B employee) to human bloodborne pathogens.  Possible exposure to dangerous chemicals (e.g. chlorine bleach, cleaning agents, etc.).  Must follow Universal Protection Precautions and Bloodborne Pathogens Guidelines. 

Qualifications

  • Must be at least 18 years old

  • Must have a valid Indiana's driver's license

  • Needs a high school diploma or GED

  • Experience in customer service is a plus, but not required

  • Ability to communicate and comprehend the English language

  • Have a friendly and courteous attitude

  • Must enjoy working as a team but be able to work as an individual.

  • Must have flexible work hours

  • Must adhere to appearance guidelines

Applyor see additional application requirements below.[close]​

Guest Experiences Team Member

Each year, more than a million guests visit the Indianapolis Zoo to enjoy our 64 acres of animal exhibits and 3 acres of gardens, all while supporting our animal conservation mission. Our Guest Experiences team provides personal and sincere attention to all guests, exceeding their expectations of quality, cleanliness and service in all areas of guest services. Team members will be counted upon to always provide friendly, courteous, professional services to Zoo guests.

Job Responsibilities

  • Provide friendly, professional service to IZS guests and fellow staff members.

  • Communicate effectively and answer guests' questions with clarity.

  • Open and close Oceans shark touch tank, Call Center and Hospitality Cart

  • Performs a wide range of jobs including but not limited to Hospitality exit cart-handling guest inquiries, monitoring shark touch tank, providing useful information to visitors who contact the zoo via email, telephone and or other media formats.

  • Ensures safety procedures are being followed in all areas of the park by both staff and guests. 

  • Accurately report and log all information as to support improvements within the institution.

Working Conditions 

  • Work is performed in all types of weather conditions. Required to dress according to weather conditions, in compliance with IZS dress code, which includes: proper shoe apparel; name tag at all times; khaki pants, shorts or skirts; and IZS issued shirt, clean and tucked in.

  • Must be able to work weekends, special events, holidays and some late hours.

  • Flexibility is needed due to changes in the crowd size and or weather, this may include being asked to work over your shift or go being sent home early.

  • This is an entry-level position. Hours worked are based on business demand and will not exceed 29 hours per week.

Qualifications

  • Previous hospitality or customer service industry related or unrelated work experience helpful.

  • Must be comfortable working with the public, display use of manners at all times.

  • High school diploma or GED preferred.

  • Friendly and courteous attitude

  • Trustworthy, dependable and punctual

  • Neat and clean in appearance;

  • Able to handle large volumes of guests and stay calm under adverse circumstances

  • Able to follow directions.

  • Quick and accurate basic math skills.

  • Some experience with computers or cash registers preferred.

  • Must display good judgment skills and troubleshooting abilities especially when dealing with guests and co-workers. 

  • Must be able to create value for each and every guest by suggestive selling.

  • Must enjoy working as a team but be able to work ​​as an individual.

​The application deadline is April 30.

Please indicate your salary requirements.​ ​Apply or see​ additional application requirements​ below.

[close]​

Park Operations Team Member

The Indianapolis Zoo operates an array of family-friendly attractions and rides, with more than one million guests in attendance each year. Park Operations team members are important to the operation of one of the most popular family venues in Indiana.

Job Responsibilities

  • Supports the Zoo's mission of empowering people and communities, both locally and globally, to advance animal conservation.

  • Assists with operational support for all major special events, including Zoobilation, ZooBoo and Christmas at the Zoo, and marketing special events, including Zoopolis 500.

  • Assists with the maintenance and set-up of Audio/Visual equipment throughout the Zoo.

  • Cleans and vacuums event spaces and other spaces to ensure cleanliness standards are maintained.

  • Ensures a quality presentation in event areas.

  • Assists with general storage areas to ensure areas are properly maintained and inventoried.

  • Participates in other duties as requested by Guest Services.

  • Ensures that IZS safety standards are followed.

​Working Conditions

  • Able to work on weekends, special events, holidays, and some late hours.

  • Must be properly trained in the use of the following equipment: Electric pallet jack and hand pallet jack.

  • Will work indoors and outdoors in all kinds of weather.  Individual will be in temperatures ranging from -10 to 90+ degrees.

  • Must follow Universal Protection Precautions and Blood borne Pathogens Guidelines.  Possible occupational exposure (Category C employee) to human blood borne pathogens.

  • Must wear personal protective equipment including latex or rubber gloves, dust masks, and goggles.

  • Will be required to climb step-ladders, stoop, kneel, crouch, stand, walk, push, pull, and lift.

  • Must be physically able to do heavy lifting which may include exerting up to 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.

Qualifications

  • High school diploma or GED required

  • Must be at least 18 years of age, have a valid Indiana drivers license, and insurable by the IZS' insurance carrier.

  • Present professional attitude and interpersonal skills.

  • Interact and communicats with co-workers, supervision, vendors, and the public in a professional, courteous, and cooperative manner. 

  • Must be an intermediate user of Outlook, Word, Excel and IZS Work Order System.

  • Maintains regular attendance. No excessive or unexcused absences or tardiness as per the Zoo's Attendance Policy. 

  • Recognizes problems as they occur and contributes to their resolution. Makes good decisions resulting from sound judgment as related to level of experience. 

  • Must exhibit a professional and positive attitude at all times while interacting with peers, coworkers and the public.

  • Experienced with operating small equipm​ent (power washers, leaf blower, and leaf vacuum) willing to be trained to operate/drive forklift, Kubota and tractor

Apply or see additional application requirements​ below. [close]

​Seasonal Positions​​

​Gardener

If your ideal job is working outside in nature, trimming grass, pulling weeds and providing care for plants, flowers and trees the Indianapolis Zoo is the perfect place for you. With over a million visitors visiting our Zoo each year, our gardeners help keep the grounds beautiful.

Job Responsibilities

  • Help the Horticulture team care for the general landscape of the Zoo's 64-acre campus, exotic plants in the 5,000-square-foot conservatory and 3 acres of formal gardens

Working Conditions

  • Work an average of 40 hours per week, from 7am-4pm, typically from April through mid-August. Usually scheduled Monday through Friday, with the occasional Saturday shift required.

  • Will work outside in all weather conditions and temperatures

  • Perform physically demanding tasks and work at a fast pace

  • Uniform, free parking and an awesome work environment provided

  • Pay for this job is $8.50/hour

Qualifications

  • Must be at least 18 years old and have a high school diploma or GED

  • Must have a valid Indiana driver's license and driving record that is insurable by the Zoo's insurer

  • Knowledge of plant and their care, power equipment and irrigation systems is preferred but not required

Apply or see additional requirements​ below. [close]​

Marketing Intern — Group Events

As one of the top destinations in Indianapolis, the Indianapolis Zoo is a unique place to gain real-world experience before or directly following graduation. Imagine working at the Indianapolis Zoo in our Marketing Department planning and implementing our special group events.  

Job Responsibilities

  • Work with managers who handle Weddings, Social and Corporate Events to assist with the setup and management of Group Sales events, including: wedding ceremonies, receptions and proposals; corporate picnics/buyouts, receptions, meetings and other events as needed. 

  • Assist with Group Sales prospecting events.

  • Assist with paperwork – enter data into computer, update files, track event details and mailings

  • Perform related duties as required.

Working Conditions

  • Work 20 hours or more per week for 12 weeks beginning May 22 and ending in mid-August.

  • Some weekend work required

  • Compensation is $8 per hour. This position is not eligible for benefits or relocation assistance.

  • Much of the work is administrative in an office setting. However, our special events are often held outside, so you will be working outside in all kinds of temperatures and weather conditions.

  • Physical requirements include walking, standing for long periods, repetitive motion with hands/fingers, bending, lifting, and carrying.

Qualifications

  • Current college student or recent graduate studying marketing, tourism and hospitality, special event planning or similar fields.

  • Experience with or knowledge of similar work preferred, but not required.

  • Must be organized, flexible, detail oriented, professional and creative.

  • Previous experiences in event planning and logistics is a plus.

Application deadline is May 8.

Apply ​or see additional application requirements below. [close]

Security Officers

The Indianapolis Zoo depends upon our Safety and Security Team to lead our efforts in providing a safe environment for our guests, employees and animals 24/7. If you have experience in security and want a seasonal position working in a fun environment, there's no better place than the Zoo. 

Job Responsibilities

  • Patrol internal and external Zoo property and investigate unusual or suspicious situations. 

  • Interact with Zoo employees, volunteers and guests, requiring excellent verbal communication skills.

  • Handle parking lot security, school bus and special event parking, monitor entry access to Zoo grounds.

  • Enforce Zoo procedures and regulations

Qualifications

  • Candidates must be able to stand and walk for long periods of time; lift and carry 50 pounds.​

  • Past work experience in law enforcement, security, military or extensive customer service experience is strongly preferred. 

  • At least 18 years of age

  • Have a high school diploma or GED

  • Possess a valid Indiana driver's license with an acceptable driving record

  • Must be available to work any day of the week, on any shift, including evenings, weekends and holidays 

  • Possess proven outstanding customer service skills

  • Good visual acuity is required

  • Fluency in the English language is required, verbal skills in other languages are a plus

Working Conditions

  • Candidates must be able to stand and walk for long periods of time; lift and carry 50 pounds

  • Work is often outside, and officers are exposed to all kinds of weather/environmental conditions

  • The position pays $10.50 per hour.

  • Will work approximately 40 hours per week from April to September; some evenings, weekends and holidays are required

Apply or see additional application requirements below.

[close] ​

Additional Application Requirements

All applicants must meet the following requirements:​

  • ​When applying, please include the job title as stated above in the "position desired" section of the application.

  • Employment is contingent upon the successful completion of a limited criminal background check, a drug test and pre-employment training on child protection.

  • Some positions require the successful completion of a driving record check.

  • Employees must adhere to our grooming standards (No visible tattoos on the face or neck. Other visible tattoos may not contain offensive or derogatory images or language. No visible piercings, no tongue piercings, no ear gages, etc.)

  • The Indianapolis Zoo is a drug free/smoke free environment.

  • The Indianapolis Zoo is an Equal Opportunity Employer.​​​​​​​​​​​​​​​​