Do you just have a knack for being able to communicate with people? Are you retired and or a student in need of a flexible schedule? Do you enjoy helping others?  Fixing problems?  You might be a great fit for one of our part time Guest Relations Team Member positions!  Previous hospitality or customer service industry related or unrelated work experience is helpful.  Earn $10/hr., while enjoying our positive work culture, and team environment, and FREE downtown parking!  Every season at the Zoo is fun, so working year round is awesome.  But if you can only work during the summer months, we can work with you!

Your scheduled hours will be based on business demand, so you’ll need to be flexible and fluid on when you can work! You’ll be working when the Zoo is busy, so that means working weekends, special events, holidays and some late hours (up to 9 p.m.).  Some jobs are based outside, so it’s possible to be working when it’s hot and sunny, or cool and rainy – and there is a lot of moving around and standing for long periods.

What Do Team Members Do?

  • Respond to guests’ comments, questions and concerns via telephone, written communication and in person.
  • Opens and closes butterfly conservatory
  • Drives or assists the employee & guest shuttle

Requirements

  • Possess a valid Indiana driver’s license, and a driving record that is deemed insurable by the Zoo’s insurer.
  • Ability to successfully pass pre-employment drug test / criminal history check / BMV check
  • Always be friendly, courteous, and respectful of guests and co-workers
  • Project a neat, clean appearance
  • Be on time for work, keeping absences to a minimum
  • Ability to calmly handle large volumes of guests
  • Follow verbal and written directives.
  • Possess quick and accurate basic math skills.
  • Cash register / computer experience is preferred
  • High School diploma or equivalent is preferred, but not required

ONLY ON-LINE APPLICATIONS ARE ACCEPTED.  Faxed, mailed, and delivered resumes will not be considered.  PLEASE, NO PHONE CALLS.

The Indianapolis Zoo is proud to be an equal opportunity employer and a Drug Free/Smoke Free/Child Safe Work Environment.

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